Please note, there will be a price increase on products from select partners effective 1st January 2025. For more information, and for last ordering dates for this year please contact us here.

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Technical Support

The hardware we supply is only half of our story

Providing you with ongoing assistance

 
Whether it's immediate remote assistance or onsite collaboration that you are seeking, our reactive support is there for you at a moments notice.
 
Our technical support team will continue to work with your engineering and maintenance teams long after we have supplied any equipment, providing them with any post-project support and technical advice needed to ensure that all products purchased are successfully implemented.
 
If you are looking to discuss a query in regards to existing equipment that is suffering from reoccurring errors, or you require more specialised advice on a problematic application that is slowing down your production processes; we have a dedicated team of technical experts that can guide you through even the most unique challenges and can engage support our manufacturing partners for additional support only when necessary. 
 

Technical Support Contact Form

If you have a technical query on any of the automation products that we supply, are looking for configuration advice, or simply need remote support; get in touch using the form below and one of our support engineers will be happy to help.

How we can support you 

  • Hardware Repair
  • Software Transfer
  • Fault Diagnosis
  • Configuration Advice
  • Remote Support
  • Application Troubleshooting

Industrial Cybersecurity 101

The increasing networking of machines and industrial automation systems has created an exponential growth in the number of security threats, which are also becoming more specialised and complex.
 
Get to grips with how these security threats could occur and what protective measures your business can put in place to safeguard against potential cyber attacks.
 
SECURE YOUR SYSTEMS

Delivering Solutions in More Ways Than One

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WORKSHOPS & TRAINING

Learn how we can upskill your team and keep up to date with the latest automation & controls technology. 

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OEM & END USER SUPPORT

Learn about the extra special services we offer to our Machine Building & Manufacturing clients in the UK. 

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REPAIR & TEST RIGS

Give your faulty or damaged automation & control hardware a new lease of life.

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